1.1 This Privacy Notice This Privacy Notice ("Notice") explains how we (as defined below) collect, share, and use any information that, alone or in combination with other information, relates to you ("Personal Data") when you ("you" and "your") use our websitehttps://www.smartcaptions.ai(the "Website") or when you engage with us as a customer or supplier.

1.2 Your Rights This Notice also outlines your rights in relation to the Personal Data that we process and explains how you can exercise those rights.

1.3 Our Privacy Commitment NU Management GmbH takes its privacy obligations seriously. This Notice describes the standards that NU Management GmbH applies to protect your Personal Data.

1.4 Data Controller For the purposes of this Notice, NU Management GmbH, with its registered office in Switzerland ("NU Management GmbH," "we," "our," or "us"), acts as the data controller for the Personal Data collected through the Website. As a data controller, NU Management GmbH is responsible for ensuring that the processing of Personal Data complies with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1.5 Contact Us Please read this Notice carefully. If you have any questions, please contact us at contact@smartcaptions.ai.

2.1 Types of Personal Data and Processing Purposes

The Personal Data we collect about you and the reasons for processing it include:

• Email address, electronic identification data (e.g., when signing up via Google or Outlook):

  • Why we collect it:

    To provide our services, manage access, and enable certain features.

  • Legal grounds for processing:

    Contractual necessity.

• Identification data, electronic identification data, and internet connection utilization data:

  • Why we collect it:

    To generate usage statistics and improve our services.

  • Legal grounds for processing:

    Legitimate interest in optimizing service performance.

• Identification data and internet connection utilization data:

  • Why we collect it:

    To respond to your inquiries via chatbot or other communication channels.

  • Legal grounds for processing:

    Legitimate interest in responding to requests.

• Email address, identification data:

  • Why we collect it:

    To manage relationships with customers and suppliers, including invoicing and payments.

  • Legal grounds for processing:

    Contractual necessity.

• Name and email address:

  • Why we collect it:

    To send marketing updates and service-related messages.

  • Legal grounds for processing:

    Consent (or legitimate interest if a legal exception applies).

• Any information relevant to legal disputes:

  • Why we collect it:

    To manage disputes and legal proceedings.

  • Legal grounds for processing:

    Legitimate interest in defending our rights in court.

2.2 Automatically Collected Information

We also collect certain information automatically, including your IP address, device type, browser type, and broad geographic location. This data helps us understand how visitors use our Website and improve its performance. Some of this information is collected using cookies or similar tracking technologies.

1. Who does NU Management GmbH share your Personal Data with?

We share your Personal Data with the following categories of recipients:

• Third-party vendors and service providers

  that assist with invoicing, payments, customer support, hosting, marketing, and analytics.

• Law enforcement, regulatory bodies, and courts

  if required by law or to protect our legal rights.

• Auditors, advisors, and legal representatives

  in connection with business purposes, under confidentiality agreements.

• Potential buyers

  in the event of a sale or acquisition, subject to confidentiality obligations.

• Others

  if you provide prior consent.

2. How We Protect Your Privacy

We process Personal Data in accordance with the following principles:

• Fairness and transparency:

  We clearly inform you of how your data is processed.

• Lawfulness:

  We only process data on valid legal grounds.

• Purpose limitation:

  Data is processed for legitimate purposes only.

• Data minimization:

  We only collect what is necessary.

• Accuracy:

  We take steps to keep your data accurate and up-to-date.

• Data security:

  We use appropriate measures to protect your data from unauthorized access.

• Retention limitation:

  We retain data only as long as necessary for legitimate purposes.

3. Data Storage, Retention, and Deletion

We retain Personal Data for as long as necessary to fulfill business needs, such as providing services or complying with legal requirements. Customer data is retained for no longer than two years after the end of the contract, while accounting data may be retained for up to 10 years. When we no longer need to process your data, it will be deleted or anonymized, unless stored in backup archives, in which case it will be securely stored until deletion is possible.

4. International Transfers of Data

Your Personal Data may be transferred to and processed in countries other than your own, including the United States and EU countries. We have implemented appropriate safeguards to ensure your data remains protected.

5. Your Data Protection Rights

You have the right to:

• Access, correct, update, or request deletion of your Personal Data.
• Object to or request restriction of data processing.
• Request portability of your Personal Data.
• Withdraw consent where applicable.
• Opt-out of marketing communications.
• Lodge a complaint with your local data protection authority if you are unsatisfied with our response to your concerns.

Please contact us at contact@smartcaptions.ai to exercise any of your rights.